Hello! My name is Jessica Hagins, née Ritchie, and I have been doing communications, media production, and broadcasting since 2002. I love using storytelling and design to influence a wide audience, whether it's B2B, B2C, or championing your nonprofit's cause.

My goal is to use my 20 years of experience, strong storytelling skills, technical knowledge, and attention to detail to assist you in creating captivating content to grow your audience and client base.

Windows, Mac, iWork, Microsoft Office, Google Suite, Salesforce, CMS, CRMs

Premiere Pro, DaVinci Resolve, Edius, Final Cut Pro X

Adobe After Effects, Fusion

Adobe Photoshop, InDesign, Canva, WordPress Elementor, Wix

Inclusion, Abstract Thinking, Self-starter, Leadership, Detail-oriented, Communicator

Support communications needs of various data division business units, including the N.C. Health Information Exchange Authority, the N.C. Center for Geographic Information & Analysis, the Government Data Analytics Center, and the N.C. Longitudinal Data System.
Design communications plans for business units within the data division of the North Carolina Dept. of Information Technology, including major talking points, themes, strategies, tactics, and reporting measures.
Research and write articles on health IT, HIEs, HDUs, interoperability, and public health for monthly newsletter relating to the state-designated health information exchange.
Copyedit reports, communications, presentations, etc. for grammar, style, branding, and message for health care providers, legislative bodies, advisory boards, and the public.
Write talking points for speeches for cabinet-level agency secretary and the governor.
Design logos, graphics, and templates for newsletters, flyers, infographics, etc.
Write and monitor social media posts related to major events, developments, or observances related to health IT, GIS, and DEI within information technology.
Design and report results of surveys.
Write press releases for major developments and events of the NC HIEA, NC CGIA, or GDAC.
Provide photography and videography of major events, conferences, employee headshots, promotional materials, etc.

Managed video production for IBM World Maximo Conference 2018 at Walt Disney World. This included hiring 9 freelancers and managing the budget, salaries, personnel, and equipment.
Video Production for several nonprofits and businesses including the Anti-Defamation League and the Latino Center of the Midlands.
Production experience including writing scripts, setting up lighting, cameras, interviewing subjects, editing, coloring, and delivery of B2B and B2C videos.
Design advertisements and brochures for print and web using Photoshop and Canva.
Design websites and social media sites for clients using Wix and WordPress.

Manage social media and content creation, with total engagements of 4,547 over a 90-day period.
Redesigned website and new system for online registration, resulting in a smoother UX experience for our clients. Results include 1,492 unique visitors, 2,248 sessions, and registration up 100% in 5-month period since implementation.
Created partnerships with other nonprofits to expand programming, adding 25 new students.

Provide excellent customer service for clients on a wide range of financial and technical issues related to online trading.
Provide guidance on managed investment portfolios.
Series 7, 63, 66

Manage graphics, editors, content specialists, reporters, and photographers in execution of newscasts.
Select and write stories for newscasts and determine video sources and rundown order.
Two Emmy considerations for continuing coverage of major stories.

Shooting, writing, voicing, and editing of breaking news, vosots, packages, and live shots.
Conducted high-profile interviews including with Warren Buffett, Chelsea Clinton, Ozzy Osbourne, and several 2016 presidential candidates.

Shooting, writing, and editing of breaking news, vosots, packages, and live shots.
Monitoring police scanners and social media for breaking news, trending topics, and story ideas.
Shot interview with Donald Trump at Omaha Press Club right before announcing candidacy for president.

EDUCATION

Bachelor of Science in Data Management and Data Analytics Anticipated: March 2024

Western Governors University | Salt Lake City, UT

Bachelor of Science in Communications December 2011

University of Nebraska at Omaha | Omaha, NE Magna Cum Laude

ADDITIONAL WORK HISTORY

Arts For All, Inc. Piano/Film Teacher/Administrative Assitant 01/2009-08/2013

Update social media and website with CMS, and answer customer emails and phone calls.
Write company newsletter, grant proposals, donation requests, and thank you letters.
Teach piano and film and prepare students for recitals.

Metro Community College Adjunct Video Faculty 03/2012-08/2013

Create an engaging, enjoyable curriculum for scriptwriting and video production students.
Teach concepts related to video production and ensure students' understanding of materials.

Kids Kount Publishing Chief Videographer/Editor 01/05/2008 – 07/2009

Research and organize resources, locations, and personnel for future projects
Create or integrate graphics for the Kids Kount and Faith Legacy Series
Shoot video as needed in the field, setting up lighting, sound, and cameras
Edit video for training, testimonials, and group studies related to Kids Kount Curriculum

KVNO, Classical 90.7 Announcer 08/02/2007 – 06/2008

Write, shoot, and edit daily and weekly promotions of stories appearing on the local news
Create graphics and effects for nightly and special promotional spots
Set up studio for promos including cameras, switcher, microphones and soundboard
Shoot breaking news and feature stories as needed

KPTM, Fox 42 Promotions News Producer 01/26/2006 – 07/20/2007

Write, shoot, and edit daily and weekly promotions of stories appearing on the local news
Create graphics and effects for nightly and special promotional spots
Set up studio for promos including cameras, switcher, microphones and soundboard
Shoot breaking news and feature stories as needed

KPTM, Fox 42 PT News Technician 04/08/2005 – 01/20/2006

Edit news tape on analog decks and Final Cut Pro HD
Run prompter, CG, cameras, or operate tape decks for live newscast

KKSC (KOIL), NRG Media PT Announcer/Board Op 03/2002 – 09/2002

Ran the sound board and announced songs, news, stocks, weather
Created radio commercials

WORK HISTORY

Jessie Hagins

ADDITIONAL WORK HISTORY

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